TERMS AND CONDITIONS
Terms & Conditions
By booking an appointment or using our website, you agree to the following Terms & Conditions.
Appointments
Appointments are subject to availability and confirmation.
We recommend arriving on time to ensure the best experience for all clients.
Late arrivals may result in reduced service time or rescheduling.
Pricing
All prices listed are starting prices and may vary depending on:
Hair length
Hair density
Hair condition
Time required
Complexity of service
Final pricing is confirmed during consultation.
Consultations
Certain services require consultation prior to booking, including:
Color correction
Extensions
Major transformations
Advanced smoothing services
Results
Hair results may vary depending on:
Previous chemical history
Hair condition
Home maintenance
Environmental factors
We always aim to achieve the best possible result while protecting hair integrity.
Memberships
Membership benefits are non-transferable and non-refundable.
Unused sessions do not roll over unless otherwise specified.
Express refresh visits and priority bookings are subject to availability.
Fair usage policies apply where relevant.
Home Systems & Products
Products purchased from THE RALUCA are intended for personal use only.
Opened or used products cannot be returned for hygiene reasons unless defective.
Website Usage
All website content, branding, text, images and videos remain the property of THE RALUCA and may not be copied or reproduced without permission.
Contact
THE RALUCA SALON LADIES L.L.C
Business Bay, Dubai, UAE
Email: office@theraluca.ae