PRIVACY POLICY
Privacy Policy
At THE RALUCA, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or use our services.
Information We Collect
We may collect the following information:
Name
Phone number
Email address
Booking information
Payment-related information
Instagram or WhatsApp contact details
Website usage data through cookies and analytics tools
How We Use Your Information
Your information may be used to:
Process appointments and bookings
Contact you regarding your appointment
Provide customer support
Improve our services and website experience
Send updates, promotions or offers, only if you agree
Maintain internal business records
Payment Information
We do not store full payment card details on our servers.
Payments are processed through secure third-party payment providers.
Sharing of Information
We do not sell or rent your personal information.
Your information may only be shared with trusted service providers necessary for booking systems, payment processing, website analytics, communication services and business operations.
Cookies
Our website may use cookies and analytics technologies to improve user experience, monitor website performance and understand visitor behavior.
You may disable cookies through your browser settings.
Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse or disclosure.
Your Rights
You may request to:
Access your personal data
Correct your information
Request deletion of your data
Unsubscribe from marketing communications
By contacting us directly.
Contact
THE RALUCA SALON LADIES L.L.C
Business Bay, Dubai, UAE
Email: office@theraluca.ae